Implement a few simple action steps and
eliminate your computer repair bill.

1. Avoid free peer-to-peer file sharing programs. Peer-to-peer file
sharing programs have

been known to carry adware/spyware payloads.

2. Make sure that your anti-virus program is scanning all your email attachments
in addition to

the files on your computer. Verify emails with attachments by calling or
emailing the sender for

verification.

3. Check website security. Whenever inputting private financial information
into a web form,

make sure the site hosting the form is secure. The URL web address should begin
with https

instead of just http. Also, in Internet Explorer and Firefox you should also
notice the lock icon in the

lower right of the browser frame. Double click on the icon to view the page
security.

4. Update Windows with the latest service pack. To identify which version of
Windows

you’re running: Open Control Panel then Open the System icon. On the General tab
under the

System section note your Windows version; also note the Service Pack number (if
no service pack

is listed, note that too). Alternatively, right click on the My Computer icon
and choose Properties

from the popup menu.

5. Enable Automatic Updates – open Control Panel>Automatic Updates, select
Automatic

(Recommended).

6. Make sure that you are using the latest version of your web browser,
whether it’s Internet

Explorer, Firefox, Chrome, Opera or another browser. To find the version, choose
Help>About from

the menu bar. For Chrome, click the wrench icon then About.

7. Install an anti-virus program and make sure that it is scheduled to
receive updates

automatically. Several years ago it was acceptable to update your anti-virus
definitions once a

week. In today’s virus ridden environment the best anti-virus programs update at
least once or even

twice a day.

8. Install an anti-spyware program. There are many free anti-spyware
programs such as

Spybot Search & Destroy, Spywareblaster and Malwarebyte’s Anti-Malware. Be sure
to update

them regularly. Most of the free versions require manual updates so consider
spending a few

dollars for the paid version and get scheduled updates automatically.

9. Use a “software” firewall. Make sure that you are using a firewall
program and it is active.

Windows has a built-in firewall; just make sure it’s active by checking it’s
settings in Control Panel.

There are also many free firewall programs. Google “free firewall” and include
the quotes.

10. Use a “hardware” firewall. If you have a broadband Internet connection
through a router

you most likely have a firewall built-in to the router. Gather the make and
model number of your

router, go to the manufacturer’s website and find the installation and
configuration manuals to

ensure that the firewall is active and configured properly. Do not assume it is
check and verify. This

“hardware” firewall should be used in addition to the software firewall on your
computer. If you just

received your router you can contact the provider to insure it’s configured
correctly.

Brian Alaway Consulting

Tampa Computer Repair
Service and Support

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